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dirrtyslave
Posts: 3
Joined: Wed Mar 04, 2020 3:08 pm

Thu Mar 26, 2020 7:50 am

Hi! My name is Frank and I'm from Italy.
I've contributed on the tvdb website regarding soap operas air-dates (The Bold And The Beautiful / Y&R / Days Of Our Lives).
These shows have no been updated on the TvTime app since november 2019. I noticed that B&B/Y&R were fixed lately and it's ok now, they appear on the TvTime app. But Days Of Our Lives has not been updated yet on the TvTime app but it's updated on the TVDB website. How can the show re-appear on my upcoming watchlist? It's so frustrating that soap operas are not taking care of properly on that app... :cry:
Mistywing
Site Moderator
Posts: 1930
Joined: Sun Jul 17, 2016 11:59 pm

Thu Mar 26, 2020 1:51 pm

If the data is here but not on TVTime, I think you should contact TVTime to force an update.
dirrtyslave
Posts: 3
Joined: Wed Mar 04, 2020 3:08 pm

Wed Apr 01, 2020 4:32 pm

Mistywing wrote:
Thu Mar 26, 2020 1:51 pm
If the data is here but not on TVTime, I think you should contact TVTime to force an update.
Hi, yes I contacted TVTime and they told me that as soon as they have an ETA (I don't know what that is) they'll fix it... it's been 5 months tho :|
Mistywing
Site Moderator
Posts: 1930
Joined: Sun Jul 17, 2016 11:59 pm

Wed Apr 01, 2020 5:15 pm

Unfortunately we don't have a way here to force an update. A gentle reminder may be in order if it's been that long.
dirrtyslave
Posts: 3
Joined: Wed Mar 04, 2020 3:08 pm

Thu Apr 02, 2020 9:06 am

Mistywing wrote:
Wed Apr 01, 2020 5:15 pm
Unfortunately we don't have a way here to force an update. A gentle reminder may be in order if it's been that long.
They replied to me again and finally fixed it! :D
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