I never got the confirmation email

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whoa
Posts: 3
Joined: Mon Feb 10, 2020 8:01 am

Mon Feb 10, 2020 8:12 am

Hello,

For the main site "Thetvdb.com" I created an account, but never got the confirmation email. I'd rather not put account info in this post publicly. My account for the main site is the same as here in the forums. Please help. I'm trying to get the tv show ID for a show thats not coming up in the Plex search functions and Im pretty sure that the TV ID would work for me, and I cant get that until I can login to the main site.

And before Im asked, yes I checked all spam and junk folders. Let me assure you I did NOT get the confirmation email...

I appreciate any help!

Thanks!
Nathan Hawkins
ChristyEzzell
Posts: 1024
Joined: Tue Feb 26, 2019 12:01 pm

Mon Feb 10, 2020 9:57 am

Can you PM me your account username and we will add it to the ticket to investigate why you didn't get the confirmation?
whoa
Posts: 3
Joined: Mon Feb 10, 2020 8:01 am

Mon Feb 10, 2020 12:16 pm

I just PM'd/emailed you my username and email address.

I appreciate your help Christy!
whoa
Posts: 3
Joined: Mon Feb 10, 2020 8:01 am

Wed Feb 12, 2020 11:50 am

Soooo.... I still have not gotten the confirmation email. Please Help!
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