login impossible on thetvdb.com

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cire_711
Posts: 4
Joined: Tue Apr 30, 2013 9:47 pm
Location: PARIS

login impossible on thetvdb.com

Postby cire_711 » Tue Apr 23, 2019 12:28 pm

Hello,

I registered since 2013(pseudo + password to login) on the main site. No activity since 2017.

Now impossible to login to the main site with pseudo: email needed: ok i try with my email but don't work

i tried to do new register but email already used

I tryed to do forgot password but the mail NEVER arrived
i written to 10 admin about this problem but no answers...

i readed that i am maybe banned: ok someone can help me please?

Best regards

Eric From Paris

rev.pragon
Posts: 975
Joined: Sat Aug 31, 2013 3:52 pm

Re: login impossible on thetvdb.com

Postby rev.pragon » Tue Apr 23, 2019 12:32 pm

Check your Spam Folder. "Forget Password" is working, i´ve tried it out these Days by myself.
No Support via PN. Read the Rules.

cire_711
Posts: 4
Joined: Tue Apr 30, 2013 9:47 pm
Location: PARIS

Re: login impossible on thetvdb.com

Postby cire_711 » Thu Apr 25, 2019 3:16 am

Hello,

i confirm : i never received the reset mail password: my spam folder is empty.

i don't understand what happen: i am banned? some admin can help me please? no admin answer to my email

regards

eric

cire_711
Posts: 4
Joined: Tue Apr 30, 2013 9:47 pm
Location: PARIS

Re: login impossible on thetvdb.com

Postby cire_711 » Fri May 03, 2019 6:37 am

HELLO EVERYBODY SOME ADMIN CAN ANSWER TO ME PLEASE???? AND MIGRATE MY ACCOUNT PLEASE ??????

rev.pragon
Posts: 975
Joined: Sat Aug 31, 2013 3:52 pm

Re: login impossible on thetvdb.com

Postby rev.pragon » Fri May 03, 2019 10:50 am

Just make a new Account with a new Mailadress.
No Support via PN. Read the Rules.