Is there a problem with thw api?

[Tracy]

Hi

I'm having major problems with the api! My app is timing out accessing data.

For example:

Code: Select all

Data CURL Error #:Operation timed out after 60000 milliseconds with 0 bytes received
https://api.thetvdb.com/series/111571
Data CURL Error #:Operation timed out after 60000 milliseconds with 0 bytes received
https://api.thetvdb.com/series/256972
Data CURL Error #:Operation timed out after 60000 milliseconds with 0 bytes received
https://api.thetvdb.com/series/378298
Data CURL Error #:Operation timed out after 60000 milliseconds with 0 bytes received
https://api.thetvdb.com/series/71890
Data CURL Error #:Operation timed out after 60001 milliseconds with 0 bytes received
https://api.thetvdb.com/series/378301

Regards

Tracy

[emilyhelwig]

Hi there! About 5% of our users are experiencing timeout errors right now, and you've had the unfortunate pleasure of falling into that 5%. We're working on a fix now, and I can let you know when it's been pushed out.

[pinata242]

I also appear to be in this unlucky minority.

[TooSlow]

Add another, for me it's been about 4 days. 404 and 502 errors.

[emilyhelwig]

Just as an update here — we're still working on optimizing load times, especially for pages that are uncached. Will update again w more info when we have it.

[Keiraen]

Currently still getting timeouts as well as extremely slow connections to the api using TV Rename.
This is causing show data to be downloaded incompletely (missing episodes)

[Mightydh]

For another datapoint: Down for me as well for the past few days. Using Kodi on the Nvidea Shield. Northeast United States.

[rmagere]

Same here on Plex, TVRename and also in Northeast United States.
Also tried VPN to be in different locations/IP no changes in API not working at all.

[k_zeon]

tried just now and still has issues connecting

[ntropic]

API is returning 504 Gateway Time-out as of 15:49 UTC