Backdrop Resolution issues

Updates on the November 2019 rollout of Version 3, including testing information, TheTVDB Bible, bugs, questions, etc.
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Happy2Play
Posts: 67
Joined: Sat May 03, 2014 5:14 pm

Thu Feb 06, 2020 5:10 pm

This has been reported twice so far in Emby. Backdrops reported as 1920X1080 but return 1280X720 images. Copying these images directly from webpage returns 1280X720 image also.

Backdrops for
A Series of Unfortunate Events
https://thetvdb.com/artwork/1162025

Code: Select all

    {
      "id": 1162025,
      "keyType": "fanart",
      "subKey": "graphical",
      "fileName": "fanart/original/306304-2.jpg",
      "languageId": 0,
      "language": "en",
      "resolution": "1920x1080",
      "ratingsInfo": {
        "average": 6,
        "count": 6
      },
      "thumbnail": "fanart/original/306304-2_t.jpg"
    }
I can not say it applies to all backdrops, but applies to 9 of the 14 listed for this series.

The same for "Explained"

https://thetvdb.com/artwork/62004331
Happy2Play
Posts: 67
Joined: Sat May 03, 2014 5:14 pm

Wed Feb 12, 2020 6:12 pm

Anyone else's sees this?
Happy2Play
Posts: 67
Joined: Sat May 03, 2014 5:14 pm

Mon Feb 24, 2020 4:33 pm

Here is a issue with episode images resolution also. The entire series Hunters (2020) says they are 640x360 but they are all 640x480.
Example https://thetvdb.com/artwork/62086802
emilyhelwig
Posts: 238
Joined: Mon Sep 09, 2019 10:14 am

Wed Feb 26, 2020 9:54 am

This has been ticketed, and is currently in our backlog of issues.
Happy2Play
Posts: 67
Joined: Sat May 03, 2014 5:14 pm

Wed Feb 26, 2020 3:17 pm

Thank you @emilyhelwig
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