Hi i want to add show series please help me ?? THETVDB.COM SERIES ID381364

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Alsayegh

Tue Apr 28, 2020 3:11 pm

THETVDB.COM SERIES ID381364
Mistywing
Site Moderator
Posts: 2057
Joined: Sun Jul 17, 2016 11:59 pm

Tue Apr 28, 2020 6:49 pm

You seem to have done this mostly correctly.

You should not add the series poster or promotional art as the episode image. Instead, please use a screenshot from the episode video as the episode image.
I have removed all the episode pictures as that is a rule of the site.
Please make sure you upload 640x360 resolution images. Do not add white or black bars around the image. Try to avoid any network logo or text on the image.

You should set up the actor pictures for the series with pictures of their character's appearance. Reserve pictures of the actor in real life for the actor's page.
For example, here you should upload a picture of the character, and here you should upload a picture of the actor.

If you can, try to find the highest quality pictures to use when uploading artwork. If the series has an official website that is usually where you will find the best quality images.
Otherwise, you can use Google or Yandex search by image functions to find copies of the images, sometimes in higher quality or resolution.

Thank you for your contribution.
Alsayegh

Wed Apr 29, 2020 11:32 am

Ok add without picture please ! 😢
Alsayegh

Wed Apr 29, 2020 11:33 am

There is an another series ended

HETVDB.COM SERIES ID363571
Alsayegh

Sun May 03, 2020 12:30 pm

Hello freind..

This show is already in tv time app but can you check whats the problem with it

THETVDB.COM SERIES ID332651
Imzadi
Site Moderator
Posts: 2937
Joined: Tue Jun 24, 2008 12:14 pm
Location: Germany

Sun May 03, 2020 12:36 pm

If you are having problem with tvtime, you should contact support@tvtime.com
Alsayegh

Sat May 09, 2020 8:20 pm

Can you add this series please ?

THETVDB.COM SERIES ID382071
ChristyEzzell
Site Admin
Posts: 1509
Joined: Tue Feb 26, 2019 12:01 pm

Mon May 11, 2020 10:29 am

Alsayegh wrote:
Sat May 09, 2020 8:20 pm
Can you add this series please ?

THETVDB.COM SERIES ID382071
This may be an ingestion issue for TVT as there are no english titles or episode names. I would take it up with TVT's support.
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