Intro n help request

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SirRaizel
Posts: 2
Joined: Sat Jun 20, 2020 3:32 am

Sat Jun 20, 2020 3:52 am

Hi,
Been a while since I'm contributing but first time here on forum.
Looks like there is a bit to go through before using the forum. I will take my time with those in getting used to...

Anyway, I finally joined coz I have been having a "Whoops, looks like something went wrong." error thrown at me while adding artwork to series id- 383942 . Other series seems to be working fine.
Also, where to post such queries for/if the next time?

Hope someone can help out.
Have a good day.
Cheers!!
Gilly
Site Moderator
Posts: 585
Joined: Tue Oct 23, 2018 8:34 am

Fri Jun 26, 2020 1:32 pm

SirRaizel wrote:
Sat Jun 20, 2020 3:52 am
Hi,
Been a while since I'm contributing but first time here on forum.
Looks like there is a bit to go through before using the forum. I will take my time with those in getting used to...

Anyway, I finally joined coz I have been having a "Whoops, looks like something went wrong." error thrown at me while adding artwork to series id- 383942 . Other series seems to be working fine.
Also, where to post such queries for/if the next time?

Hope someone can help out.
Have a good day.
Cheers!!
Hi,

Sorry for the delayed response.

Welcome to the forums :)

Do you have a link to the show on TVDB rather than just the Series ID please? Also if you post the image here and let us know which season/episode you're trying to upload it to, we can try to replicate the issue.

For future artwork requests we have an artwork subforum within "Series Change Requests".

Thanks
SirRaizel
Posts: 2
Joined: Sat Jun 20, 2020 3:32 am

Fri Jun 26, 2020 11:56 pm

Hi Gilly,

below is what you asked for-

series link- https://www.thetvdb.com/series/99
series name - 99分女朋友 / tn- My Girl
series image - Image (linked image is of different dimen, the one I want to upload is of the right dimen)
I'm trying to add poster to series main (well. all artwork options shows same problem)

please look into this
thanks
Gilly
Site Moderator
Posts: 585
Joined: Tue Oct 23, 2018 8:34 am

Mon Jun 29, 2020 2:53 pm

SirRaizel wrote:
Fri Jun 26, 2020 11:56 pm
Hi Gilly,

I'm trying to add poster to series main (well. all artwork options shows same problem)

please look into this
thanks
Hi,

This issue was caused as the Series name in the URL was just a number (https://www.thetvdb.com/series/99).

This has now been renamed to https://www.thetvdb.com/series/99-show and the poster uploaded.

Thanks
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