Need Help please

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Posts: 1
Joined: Thu Aug 16, 2018 6:45 pm

Need Help please

Postby jdotx87 » Thu Aug 16, 2018 6:52 pm

Ive manually added a new series but for some reason, it doesnt come up in the search results. Had i not added it to my favourite, i would have lost the page all together. It also doesn't come up via plex when trying to link metadata. Once the serie is created, is there like a time frame before the data becomes live?

Serie name: Love Is_
TVDB serie ID: 351471
IMDB ID: tt7395944

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Posts: 7644
Joined: Sun Apr 27, 2014 9:16 am
Location: San Francisco

Re: Need Help please

Postby DarklightIndigo » Wed Aug 22, 2018 12:46 am

For Plex, yes. They sync to us once every 24 hours, and CloudFlare sync may take up to 24 hours to propagate, so our general estimate is up to 48 hours after submission.
Strangers are just the friends we haven't met yet.