how to contact admin?

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evolvetv6879
Posts: 7
Joined: Fri May 18, 2018 10:52 am

how to contact admin?

Postby evolvetv6879 » Wed May 30, 2018 2:55 pm

I signed up at thetvdb sometime last week but never received the activation email. I have changed the password a few times so I know I entered the correct email address. Also deleted cookies and use different computers to attempt to trigger the activation still nothing. Now when I try to long one it tells me to contact admin because my account has been deactivated. Then today it says the account is inactive to contact the site regarding the account.

I do not see any contact us link on the page it's self so I come here asking for your help. May someone please advise me on what I need to do next?

DarklightIndigo
Just zis guy, you know?
Posts: 7657
Joined: Sun Apr 27, 2014 9:16 am
Location: San Francisco
Contact:

Re: how to contact admin?

Postby DarklightIndigo » Wed May 30, 2018 3:30 pm

I've checked in with the developers, hoping to hear back from them regarding a solution soon.
Even a pushbutton would be okay at this point.
Strangers are just the friends we haven't met yet.

evolvetv6879
Posts: 7
Joined: Fri May 18, 2018 10:52 am

Re: how to contact admin?

Postby evolvetv6879 » Wed May 30, 2018 5:24 pm

Is there another way to active my account?

DarklightIndigo
Just zis guy, you know?
Posts: 7657
Joined: Sun Apr 27, 2014 9:16 am
Location: San Francisco
Contact:

Re: how to contact admin?

Postby DarklightIndigo » Wed May 30, 2018 8:44 pm

You should just be able to login now, I believe validation was manually bypassed.
Strangers are just the friends we haven't met yet.

evolvetv6879
Posts: 7
Joined: Fri May 18, 2018 10:52 am

Re: how to contact admin?

Postby evolvetv6879 » Wed May 30, 2018 9:41 pm

Cleared cookies and tried again still says user is inactive please contact us regarding account.

Do I need to send you my email or is that something you see through my profile/login for the forum?

I am asking fo thetvsb website not the forum.

DarklightIndigo
Just zis guy, you know?
Posts: 7657
Joined: Sun Apr 27, 2014 9:16 am
Location: San Francisco
Contact:

Re: how to contact admin?

Postby DarklightIndigo » Thu May 31, 2018 2:48 am

Contact szsoriATthetvdbDOTcom, I imagine he'd be interested to hear about this.
Strangers are just the friends we haven't met yet.

Happy2Play
Posts: 12
Joined: Sat May 03, 2014 7:14 pm

Re: how to contact admin?

Postby Happy2Play » Fri Nov 16, 2018 9:00 pm

I recieve this when clicking or copy and pasting the link.


Whoops, looks like something went wrong.
1/1ReflectionException in Container.php line 779:Class TheTVDB\Http\Controllers\Auth/AuthController does not exist
1. in Container.php line 779
2. at ReflectionClass->__construct('TheTVDB\Http\Controllers\Auth/AuthController') in Container.php line 779
3. at Container->build('TheTVDB\Http\Controllers\Auth/AuthController', array()) in Container.php line 659
4. at Container->make('TheTVDB\Http\Controllers\Auth/AuthController', array()) in Application.php line 644
5. at Application->make('TheTVDB\Http\Controllers\Auth/AuthController') in ControllerDispatcher.php line 83
6. at ControllerDispatcher->makeController('TheTVDB\Http\Controllers\Auth/AuthController') in ControllerDispatcher.php line 54
7. at ControllerDispatcher->dispatch(object(Route), object(Request), 'TheTVDB\Http\Controllers\Auth/AuthController', 'ActivateUserAccount') in Route.php line 204
8. at Route->runWithCustomDispatcher(object(Request)) in Route.php line 134
9. at Route->run(object(Request)) in Router.php line 701
10. at Router->Illuminate\Routing\{closure}(object(Request))
11. at call_user_func(object(Closure), object(Request)) in Pipeline.php line 141
12. at Pipeline->Illuminate\Pipeline\{closure}(object(Request)) in ChangeLanguage.php line 23
13. at ChangeLanguage->handle(object(Request), object(Closure)) in Pipeline.php line 125
14. at Pipeline->Illuminate\Pipeline\{closure}(object(Request)) in TranslationMiddleware.php line 51
15. at TranslationMiddleware->handle(object(Request), object(Closure)) in Pipeline.php line 125
16. at Pipeline->Illuminate\Pipeline\{closure}(object(Request))
17. at call_user_func(object(Closure), object(Request)) in Pipeline.php line 101
18. at Pipeline->then(object(Closure)) in Router.php line 703
19. at Router->runRouteWithinStack(object(Route), object(Request)) in Router.php line 670
20. at Router->dispatchToRoute(object(Request)) in Router.php line 628
21. at Router->dispatch(object(Request)) in Kernel.php line 214
22. at Kernel->Illuminate\Foundation\Http\{closure}(object(Request))
23. at call_user_func(object(Closure), object(Request)) in Pipeline.php line 141
24. at Pipeline->Illuminate\Pipeline\{closure}(object(Request)) in VerifyCsrfToken.php line 43
25. at VerifyCsrfToken->handle(object(Request), object(Closure)) in VerifyCsrfToken.php line 17
26. at VerifyCsrfToken->handle(object(Request), object(Closure)) in Pipeline.php line 125
27. at Pipeline->Illuminate\Pipeline\{closure}(object(Request)) in ShareErrorsFromSession.php line 55
28. at ShareErrorsFromSession->handle(object(Request), object(Closure)) in Pipeline.php line 125
29. at Pipeline->Illuminate\Pipeline\{closure}(object(Request)) in StartSession.php line 61
30. at StartSession->handle(object(Request), object(Closure)) in Pipeline.php line 125
31. at Pipeline->Illuminate\Pipeline\{closure}(object(Request)) in AddQueuedCookiesToResponse.php line 36
32. at AddQueuedCookiesToResponse->handle(object(Request), object(Closure)) in Pipeline.php line 125
33. at Pipeline->Illuminate\Pipeline\{closure}(object(Request)) in EncryptCookies.php line 40
34. at EncryptCookies->handle(object(Request), object(Closure)) in Pipeline.php line 125
35. at Pipeline->Illuminate\Pipeline\{closure}(object(Request)) in CheckForMaintenanceMode.php line 42
36. at CheckForMaintenanceMode->handle(object(Request), object(Closure)) in Pipeline.php line 125
37. at Pipeline->Illuminate\Pipeline\{closure}(object(Request))
38. at call_user_func(object(Closure), object(Request)) in Pipeline.php line 101
39. at Pipeline->then(object(Closure)) in Kernel.php line 115
40. at Kernel->sendRequestThroughRouter(object(Request)) in Kernel.php line 84
41. at Kernel->handle(object(Request)) in index.php line 53

And replying to email gets bounced, and the same from email listed in above post

gmr-mx.google.com rejected your message to the following email addresses:
TheTVDB.com ([email protected])

smtp14.gate.iad3a.rsapps.net rejected your message to the following email addresses:
[email protected] ([email protected])