SITE OUTAGE

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crzykidd
Site Admin
Posts: 744
Joined: Sat Feb 16, 2008 4:48 pm

SITE OUTAGE

Postby crzykidd » Wed Jan 21, 2015 4:39 pm

So we were hoping to get another 2 days before we did the cutover to the DR site. We have experienced a major link outage at our current hosting provider and will do this move now. It will take a couple hours or more to get everything up. The good news is everything is mirrored to the DR site almost real time so we may see 1-2 minutes of content missing.

Sorry for the inconvenience. We will update Facebook, Google+ and the forums if things change.
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atleyhunter
Posts: 2
Joined: Wed Jan 21, 2015 4:45 pm

Re: SITE OUTAGE

Postby atleyhunter » Wed Jan 21, 2015 4:50 pm

Thanks for the update!!! great news, looking forward to hearing that you are back up and running!!!

crzykidd
Site Admin
Posts: 744
Joined: Sat Feb 16, 2008 4:48 pm

Re: SITE OUTAGE

Postby crzykidd » Wed Jan 21, 2015 6:54 pm

Ok so the site is back online. We are on a temp internet link and will be moving to our new ip range later this week, but we wanted to get things offline as soon as possible. Over the next 24-48 hours we could have some short hiccups as we tweak the firewall and other settings at the DR site.

The last sync of data to the DR site was 11:39am PST. The link at the primary site went down at about 11:42am PST. So any data that may have been added after 11:30am PST today will need to be re added.

Thank you for your patience while we deal with this move. I will have to say far smother than the moves of the past :)
thetvdb.com Site Admin

DLee88
Posts: 8
Joined: Thu Dec 11, 2014 5:56 pm

Re: SITE OUTAGE

Postby DLee88 » Thu Jan 22, 2015 3:17 pm

Current time is 12:13 pm Pacific. I notice usually around this time for the past weeks I've been seeing the 504 or 522 error, is the website undergoing major maintenance during this time?

crzykidd
Site Admin
Posts: 744
Joined: Sat Feb 16, 2008 4:48 pm

Re: SITE OUTAGE

Postby crzykidd » Thu Jan 22, 2015 5:00 pm

Please see this thread: viewtopic.php?f=3&t=21882
thetvdb.com Site Admin