Site outage today

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crzykidd
Site Admin
Posts: 417
Joined: Sat Feb 16, 2008 4:48 pm

Site outage today

Postby crzykidd » Mon Sep 02, 2013 3:53 pm

The company that is hosting our servers is doing some rack rewiring today. We will be down for 1-2 hours this afternoon. This will probably start around 2pm PDT. Sorry for the late notice I just found out.

Thanks,
thetvdb.com Site Admin

ygorygor
Posts: 37
Joined: Sun Jul 04, 2010 10:17 am

Re: Site outage today

Postby ygorygor » Mon Sep 02, 2013 6:40 pm

It is now after 4:30 pm PDT and the site is still offline.
Any new guesstimates from your Hosting Provider ?

Gondor81
Posts: 5
Joined: Tue Sep 18, 2012 8:46 pm

Re: Site outage today

Postby Gondor81 » Mon Sep 02, 2013 7:07 pm

I to am checking in. There is still an issue in the US, with the Midwest Frontier zone. Is this still a rewiring issue?

crzykidd
Site Admin
Posts: 417
Joined: Sat Feb 16, 2008 4:48 pm

Re: Site outage today

Postby crzykidd » Mon Sep 02, 2013 7:34 pm

Provider is still working on this, it is taking longer than they thought. I don't have an update on time frame yet. Sorry for the delay.
thetvdb.com Site Admin

level42
Posts: 8
Joined: Tue Feb 12, 2013 12:20 pm
Location: Ontario, Canada
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Re: Site outage today

Postby level42 » Mon Sep 02, 2013 8:49 pm

Hey there crzykidd, any further updates? It's been a while now.
Image

JoePiscopo
Posts: 1
Joined: Mon Sep 02, 2013 9:10 pm

Re: Site outage today

Postby JoePiscopo » Mon Sep 02, 2013 9:26 pm

Working for a hosting company I'm baffled that they took you down at all, let alone for this amount of additional time. Is the gear not cabled/configured for high availability?

zpappa
Posts: 3
Joined: Mon Sep 02, 2013 10:49 pm

Re: Site outage today

Postby zpappa » Mon Sep 02, 2013 10:53 pm

11:50 PM EST and still down. What did they do, eat the wires they were rewiring? I know we're community funded here, but good god, 7 hours of outage? Are we even in the 9's anymore?

zpappa
Posts: 3
Joined: Mon Sep 02, 2013 10:49 pm

Re: Site outage today

Postby zpappa » Mon Sep 02, 2013 10:54 pm

zpappa wrote:11:50 PM EST and still down. What did they do, eat the wires they were rewiring? I know we're community funded here, but good god, 7 hours of outage? Are we even in the 9's anymore?


Let this be a reminder to everyone - including myself - that we need to continue contributing money to TVDB so they can find a better hosting provider :-)

crzykidd
Site Admin
Posts: 417
Joined: Sat Feb 16, 2008 4:48 pm

Re: Site outage today

Postby crzykidd » Mon Sep 02, 2013 10:58 pm

Well hosting has been pretty much free up to now. I know they ran into issues, but don't have an update yet. We will most likely be moving to a colo we own in the next 1-2 months with redundant servers which will alleviate these issues. Thank you for everyone's patience....
thetvdb.com Site Admin

houseofbugs
Posts: 1
Joined: Mon Sep 02, 2013 11:17 pm

Re: Site outage today

Postby houseofbugs » Mon Sep 02, 2013 11:19 pm

If it helps I have a box that I can host a mirror. If you want me to send you the credentials for a database and FTP info please let me know.

Thanks! I have been using TheTVDB for years with Media Center Master. I just joined to post this to lend a hand.