old API broken?

A place for developers to advertise their TheTVDB.com enabled app and get help from other developers with the API.
johnv02139
Posts: 17
Joined: Mon Aug 29, 2016 11:29 pm

old API broken?

Postby johnv02139 » Mon May 22, 2017 2:10 pm

I am no longer able to download listings using the old API. This seems to have broken yesterday (2017 May 21). The problem is simply that the response is truncated.

We use an call like:

http://www.thetvdb.com/api/<key>/series/281623/all/en.xml

If I try loading up the URL in a browser, I see the same problem as our application has.

This is happening on shows that have significant listings. For very short documents, things still seem to work.

Was this an intentional change? Whether intentional or not, is there any chance of getting it reverted? I know you strongly want people using v2, but we have released versions of the application which are now "mysteriously" failing.

hairball
Posts: 11
Joined: Mon May 22, 2017 8:34 pm

Re: old API broken?

Postby hairball » Mon May 22, 2017 8:38 pm

I've been having the same issue since last night as well. One minute it worked and then suddenly not. Roughly 20 hours later and still the same.

OldskoolOrion
Posts: 29
Joined: Mon Dec 12, 2016 12:24 am
Location: Maastricht/The Netherlands

Re: old API broken?

Postby OldskoolOrion » Mon May 22, 2017 9:18 pm

Cloudflare is having issues last 2 days.. not for the whole world, but good chance a lot of ppl are affected by it.. uploads of episode banners etc is affected too. TVDB staff knows about it.
Alphamale on Betablockers

hairball
Posts: 11
Joined: Mon May 22, 2017 8:34 pm

Re: old API broken?

Postby hairball » Mon May 22, 2017 9:20 pm

Good to know, thanks for the info! I hope that's all it is.

thedward
Posts: 1
Joined: Mon Aug 24, 2009 11:28 am

Re: old API broken?

Postby thedward » Tue May 23, 2017 4:22 pm

I am also experiencing this problem, are there any updates?

OldskoolOrion
Posts: 29
Joined: Mon Dec 12, 2016 12:24 am
Location: Maastricht/The Netherlands

Re: old API broken?

Postby OldskoolOrion » Tue May 23, 2017 5:53 pm

Lots of CloudFlare colocations are still hit and miss alas.. so it is definately not solved yet.
Apparantly my colocation in Amsterdam/Netherlands is fixed.. but as far as I can tell I'm one of the few lucky ones.. and who knows for how long that will last.

It's a crappy problem tho.. the service you expect to work and help the webservers out is now causing the users of the website alot of problems and the staff of the webserver can't do much about it but wait.. glad i'm not in their shoes atm, but I do feel for them :-)
Alphamale on Betablockers

hairball
Posts: 11
Joined: Mon May 22, 2017 8:34 pm

Re: old API broken?

Postby hairball » Tue May 23, 2017 6:33 pm

I don't think this is a CloudFlare issue. It seems to be a series issue. Some series will work, some won't. For example, Twin Peaks refused to work yesterday. Today it's fine but Into the Badlands (which worked previously) and Better Call Saul are giving me the error now. I read a thread earlier which talked about a series needing to be saved again due to errors (which is causing the truncated response). See here:

viewtopic.php?t=36909

I'm not expecting too much help with this as it's the old API which they are already planning on ending this year.

I really wish they wouldn't though. A lot of software that uses the old API will stop working. The easiest, fastest program I've found will stop working by October and I have no replacement - not for lack of looking....

yhs4260
Posts: 1
Joined: Sun Mar 27, 2016 1:30 pm

Re: old API broken?

Postby yhs4260 » Tue May 23, 2017 7:05 pm

The following showID xml's are all broken for me, quite a few!

Can anyone help reconstruct these XML's?

I am still migrating my app to the new API but its still going to take some time.

257655
258602
259765
274802
273181
287036
164981
311945
284210
295760
252800
78804
74543
73762
271910
289079
75805
80725
295685
95011
289590
72108
298085
76703
276562
300472
146711
75340
295515
259866
275274
295683
256111
248841
281630
268156
277165
73893
295759
175001
268592
295696
269653
95451
279977
289574
266883
277021
281470

OldskoolOrion
Posts: 29
Joined: Mon Dec 12, 2016 12:24 am
Location: Maastricht/The Netherlands

Re: old API broken?

Postby OldskoolOrion » Tue May 23, 2017 7:53 pm

Better Call Saul (I'm not affected anymore myself by faulty CloudFlare endpoint) :

Image
Alphamale on Betablockers

OldskoolOrion
Posts: 29
Joined: Mon Dec 12, 2016 12:24 am
Location: Maastricht/The Netherlands

Re: old API broken?

Postby OldskoolOrion » Tue May 23, 2017 7:56 pm

There's ppl trying to edit series / upload banners/episodepictures etc. which are affected worldwide.. so it can happen any time again.. until CloudFlare issue is resolved it will show a lot of stuff mangled : putting in too much effort will be futile until then - it's beyond your and my control for the moment.
Alphamale on Betablockers