TVDb is down since 5-6 hours ago

YouTube cat videos, family-safe pictures of Ron Jeremy, and any amusing spam we decide to keep around.
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ARIO
Posts: 30
Joined: Wed Jul 31, 2019 6:22 am

Fri Aug 02, 2019 4:42 pm

hello
tvdb is down since 5-6 hours ago
but
nobody mentioned that
Please confirm you are aware of it
also what is the reason?
I hope its not serious
ARIO
Posts: 30
Joined: Wed Jul 31, 2019 6:22 am

Fri Nov 08, 2019 3:01 pm

site is down ,
I had to disable tvdb api
ChristyEzzell
Posts: 896
Joined: Tue Feb 26, 2019 12:01 pm

Fri Nov 08, 2019 4:15 pm

Hi there,

Our apologies, we ran into some DNS issues earlier and it's caused some slowness to both sites, as well as the API. We are recovering and the API should be fully functional. Let us know if you continue to experience problems.
ARIO
Posts: 30
Joined: Wed Jul 31, 2019 6:22 am

Fri Nov 08, 2019 4:31 pm

the problem is we are getting endless cycle of time out
please solve this old problem that when you have issue your api gets long time out instead of safer errors
it causes serious issue for the people like me who prefer tvdb and give tvdb very higher priority than similar tv databases
thank you
ntropic
Posts: 44
Joined: Thu Sep 17, 2009 10:28 am

Fri Nov 08, 2019 5:12 pm

Still timing out for me for the Site and API
ARIO
Posts: 30
Joined: Wed Jul 31, 2019 6:22 am

Fri Nov 08, 2019 5:18 pm

problem is that time out takes forever
this is the BIG problem
ChristyEzzell
Posts: 896
Joined: Tue Feb 26, 2019 12:01 pm

Fri Nov 08, 2019 5:47 pm

We are moving on to a new infrastructure very soon which will have a far shorter time out.
ARIO
Posts: 30
Joined: Wed Jul 31, 2019 6:22 am

Fri Nov 08, 2019 7:08 pm

at this moment , when tvdb is down ,we can do only 1 thing:
stay awake until you come back !

unfortunately I didnt predict this "Time out" matter ,when I was creating the functions

I need to kill -9 or pkill -f
tvdb processes manually
if not ,post process takes forever

off course I will ask someone to add this option but until then ,I am in big trouble [and whoever uses tvdb api]

I am sure you understand
ARIO
Posts: 30
Joined: Wed Jul 31, 2019 6:22 am

Fri Nov 08, 2019 8:17 pm

is it possible to please turn off your webserver until you fix your problem ,to stop the time out
devian
Posts: 5
Joined: Fri Aug 02, 2019 5:04 pm

Fri Nov 08, 2019 11:50 pm

Somebody fixes Thetvdb's time-out , TheTVDb's API is acting like virus , All requests to your site take several minutes to answer , when you want to fix it?
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