V1 API returns "internal server error" for some shows.

Updates on the November 2019 rollout of Version 3, including testing information, TheTVDB Bible, bugs, questions, etc.
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emilyhelwig
Posts: 230
Joined: Mon Sep 09, 2019 10:14 am

Mon Jan 13, 2020 5:42 pm

Status Update: This ticket has been moved to QA on 1/6. We will post here when this ticket has been released.
Daskarzine
Posts: 56
Joined: Sat May 05, 2018 6:16 pm

Mon Jan 13, 2020 6:26 pm

Sorry - I can't find a reference for what 'QA' actually means and why it's been moved there - is there a comment that can be added to tell us more?
Mistywing
Site Moderator
Posts: 1885
Joined: Sun Jul 17, 2016 11:59 pm

Mon Jan 13, 2020 6:32 pm

QA stands for Quality Assurance. It means that the fix they have developed is undergoing testing.
Daskarzine
Posts: 56
Joined: Sat May 05, 2018 6:16 pm

Mon Jan 13, 2020 6:57 pm

YAY! Thanks MistyWing. Do we know what that entails? Will people who use the API be able to test it or is it internal?
Daskarzine
Posts: 56
Joined: Sat May 05, 2018 6:16 pm

Wed Jan 22, 2020 10:01 pm

Howdy - any word on this and if it's passed QA or there are other issues?
Daskarzine
Posts: 56
Joined: Sat May 05, 2018 6:16 pm

Thu Jan 30, 2020 10:10 pm

Howdy - any updates on how the testing went please?
Daskarzine
Posts: 56
Joined: Sat May 05, 2018 6:16 pm

Sun Feb 02, 2020 8:42 pm

HI ChristyEzzell or emilyhelwig - any word on how this is tracking?

Thank you!
emilyhelwig
Posts: 230
Joined: Mon Sep 09, 2019 10:14 am

Tue Feb 04, 2020 2:57 pm

Hi there! This was released and should be working properly.
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firecore
Posts: 10
Joined: Mon Jun 05, 2017 8:06 am
Location: Denver, CO
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Fri Feb 14, 2020 2:33 pm

FYI, the series ‘Judge Judy’ is still not working.

https://thetvdb.com/api/APIKEY/series/71221/all/en.xml

{"message": "Internal server error"}
ChristyEzzell
Posts: 1009
Joined: Tue Feb 26, 2019 12:01 pm

Fri Feb 14, 2020 2:54 pm

We may have a fix in place. We need to test before deploying. This is a lambda threshold issue with Cloudfront that affects big series.
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