TVDB Stopped Working Via VPN

Updates on the November 2019 rollout of Version 3, including testing information, TheTVDB Bible, bugs, questions, etc.
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elprice7345
Posts: 480
Joined: Tue May 15, 2012 6:55 am
Location: Denver, Colorado, USA

Fri Nov 08, 2019 12:08 pm

Starting today, when I try to login to https://www.thetvdb.com/ through my VPN (Private Internet Access) on Firefox, I get the following message:
Websites prove their identity via certificates, which are valid for a set time period. The certificate for www.thetvdb.com expired on 7/31/2018.

Error code: SEC_ERROR_EXPIRED_CERTIFICATE
I can accept the risk and continue creating an exception within Firefox.

I get a similar warning when using MS Edge.

If I turn my VPN off, I get a different certificate, one from COMODO CA Limited that expires 2/21/20.

Also, when I’m connected through my VPN, the app I’m using (Metagenerator3) to pull TVDB info through the APIv2 isn’t working. If I turn the VPN off, the app works correctly. I’m guessing the two issues are related.

Did something change recently? Is there something I can do to use TVDB while connecting through a VPN?
ChristyEzzell
Posts: 898
Joined: Tue Feb 26, 2019 12:01 pm

Fri Nov 08, 2019 4:05 pm

We had a DNS issue earlier today but the API should be up and working again. Let us know if you are experiencing any more issues. Are site is also a bit slow too, but we are recovering.
JuzzyBear
Posts: 117
Joined: Sat Aug 06, 2011 10:33 am

Fri Nov 08, 2019 6:36 pm

Something weird going on with the site today. Can't access, then finally accessed, some other user logged in. Can't log out or add episodes.

Is it just me?
VeNoMouS
Posts: 13
Joined: Wed Oct 02, 2013 12:33 am

Fri Nov 08, 2019 9:46 pm

Site is currently down for me atm
elprice7345
Posts: 480
Joined: Tue May 15, 2012 6:55 am
Location: Denver, Colorado, USA

Sat Nov 09, 2019 5:05 pm

TVDB site and API are working fine for me now.
JuzzyBear
Posts: 117
Joined: Sat Aug 06, 2011 10:33 am

Sun Nov 10, 2019 10:56 pm

It is down again. Both website and API.
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