Since The Update Happened

Updates on the November 2019 rollout of Version 3, including testing information, TheTVDB Bible, bugs, questions, etc.
Forum rules
Please search this thread for existing bugs before posting a new one. When posting a new bug, please start a new thread.
If you're looking for API support, please take a look at our Developers forum.
aliveinchrist14
Posts: 88
Joined: Sat Mar 16, 2019 2:04 am

Tue Oct 29, 2019 3:52 pm

Shows Needing To Be Updated:

Lights Out With David Spade: Missing a ton of episode artwork for weeks now. Can this please be added?

Impractical Jokers: Season 7 is still missing lots of episode artwork. Can this be added?

Schooled: Needs Season 2 artwork added finally for the poster, episode artwork, and for the banner.

Undercover Boss: Haven't seen a new season in over two years now, is it still a show or should you finally move it to cancelled?

Celebrity Family Feud: Why has it been labeled as cancelled all year yet there was a new season that came out this summer?

Castaways: Haven't seen a new season for this show for over a year now, is it cancelled or not?

Breaking Homicide: Needs Season 2 artwork added for both each episode and for the Season 2 poster.

Instinct: It has been cancelled but has yet to reflect the change.

The Cool Kids: Was cancelled before spring and still shows as though it's returning...

Straight Up Steve Austin: Needs artwork for each episode in Season 1 added.

Magnum PI: Needs banner artwork for season 2 added.

Storage Wars: Still shows as though it's returning. Is it returning still and if so when?

The Voice: The first two episodes of this season have blurry artwork, can this be fixed? Can the rest of the episodes please have their artwork added?


These are only the shows that I follow and watch that are being neglected within your website, why is this? If you think about it, this truly is a lot? Do people just not report this stuff or what? I'm genuinely curious.


I don't know how to add things or where to even start when it comes to that and I don't want to screw things up or make things worse by trying to do things I don't know how to do. That's why I try to bring these issues to the attention of others, like you, so these issues can be addressed and fixed by those that know how to do it and will do it right and not screw it up. Sorry if I came across in a bad or mean way, that wasn't my intent. I just get a little frustrated that shows I follow are not kept up to date right and wish I could fix it myself. Thank you for your help and for addressing all of the issues I've mentioned.


P.S. Since the massive update hit, most of the shows I watch haven't been updated/updating in any way at all, is this a known problem that's being addressed?
ChristyEzzell
Posts: 896
Joined: Tue Feb 26, 2019 12:01 pm

Tue Oct 29, 2019 3:58 pm

Hi there,

To be clear, are you looking at data in the beta or the production site? Additionally, are you using a specific media center, app, or scraper? We want to be sure to understand and diagnose your problem.
aliveinchrist14
Posts: 88
Joined: Sat Mar 16, 2019 2:04 am

Tue Oct 29, 2019 8:09 pm

I'm talking about shows within the database on this website here that apps pull from and use. I'm assuming on using the version 3 (latest version) of your website on here.
bluesquirrel
Posts: 249
Joined: Thu Jan 19, 2017 5:44 pm
Location: Australia

Tue Oct 29, 2019 11:38 pm

Strangely, your answer is still not clear.

Are you referring to...
https://www.thetvdb.com/
or
https://beta.thetvdb.com/

"on this website here "
This website is a forum
aliveinchrist14
Posts: 88
Joined: Sat Mar 16, 2019 2:04 am

Tue Oct 29, 2019 11:56 pm

The non beta website is the one I'm talking about. It's the non forum website, I'm sorry that wasn't clear. I'm talking about the actual https://thetvdb.com/ website.

If you look at my first message now, all I'm trying to convey is that those shows have things that need to be added, updated, fixed, etc. to each of them. I'm sorry if for some reason it's confusing, but I'm just trying to get the shows I follow taken care of in the database for https://www.thetvdb.com/ website, does this make sense now? So with all that being said, please read my first message again and please make this additions, improvements, fixes, and updates to my favorite shows that I watch and keep track of through your websites database. I use an app that draws it's information from your main, not beta, website. Thank you for addressing and taking care of my concerns, I'd do these things myself but would do more harm than good so I'll leave it to the experts, and I say that as a compliment.
lobosalvaje2012ca1
Posts: 16
Joined: Sat Jul 27, 2019 10:32 pm

Wed Oct 30, 2019 9:46 am

Hello @aliveinchrist14 and everyone.

The work of editing and updating the series is easy, if you try you will learn quickly because it shows that you are a curious and intelligent person.

In my experience, I used to edit some anime (almost all of the current season for the Spanish language) but I stopped doing it because every day a new series is blocked, and just like me others have stopped doing it.

The moderators do what they can, but many times they forget that this site is a community, at least, that is what the site says, however, sometimes, those who have certain privileges do what they want, just because they can do it.

Example of a closed series of the ones you mention.

https://www.thetvdb.com/series/magnum-pi-2018


Some anime series aired this season and that are blocked, and that we cannot edit.


https://www.thetvdb.com/series/we-never ... /seasons/2

https://www.thetvdb.com/series/fairy-gone

https://www.thetvdb.com/series/the-seven-deadly-sins
Mistywing
Site Moderator
Posts: 1694
Joined: Sun Jul 17, 2016 11:59 pm

Wed Oct 30, 2019 11:50 am

lobosalvaje2012ca1 wrote:
Wed Oct 30, 2019 9:46 am
In my experience, I used to edit some anime (almost all of the current season for the Spanish language) but I stopped doing it because every day a new series is blocked, and just like me others have stopped doing it.
Regarding this point, the new site should eventually allow users to continue translating despite locks.

As a personal point, what I find absolutely unfortunate and ironic is that a lot of recent series locks happened because of vandalism on the Spanish translations. So we might face difficulties with this language despite coming improvements, unless this mentality somehow changes for the group of users responsible.
aliveinchrist14
Posts: 88
Joined: Sat Mar 16, 2019 2:04 am

Wed Oct 30, 2019 3:04 pm

When will this new site be live? I hear a lot about it but don't know when it'll be released for the public to use.
User avatar
rev.pragon
Posts: 2014
Joined: Sat Aug 31, 2013 1:52 pm

Wed Oct 30, 2019 3:54 pm

lobosalvaje2012ca1 wrote:
Wed Oct 30, 2019 9:46 am
The moderators do what they can, but many times they forget that this site is a community, at least, that is what the site says, however, sometimes, those who have certain privileges do what they want, just because they can do it.
And because of the Community vandalizing Data like Release Dates and Translations Series gets locked so maybe you should overthink such Statements.
No Support via PN. Read the Rules.
aliveinchrist14
Posts: 88
Joined: Sat Mar 16, 2019 2:04 am

Wed Oct 30, 2019 3:58 pm

Impractical Jokers & All Rise have episodes that need to be added.
When will the new website be online for public use? I hear so much about the new website but don't know when it can be used.
Post Reply