"Auf schmaler Spur" - Plex can get metadata but not for the episodes I added

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Sun Feb 16, 2020 11:21 pm

Hi, I am using Plex Media Server and it properly gets the german description and other metadata for some pre-existing episodes of "Auf schmaler Spur" (https://www.thetvdb.com/series/330633).

However, for all episodes I added yesterday, plex cannot get the metadata. This applies to all 5 episodes in "Specials", and to episodes 10-12 in season 1.

Because this behavior is tied to exactly the episodes I added, I thought I should come here instead of going to the Plex forum.

Any advice is welcome.

Thanks, Andy
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Wed Feb 19, 2020 10:24 am

Hi there, Andy! Sorry for the delay here. Are you still seeing this issue? It does take a few days (at least 24 hours) for the data to flow into most media centers, so I'm thinking this may have been the problem. Either that, or it was a caching issue. Let me know if this is still happening and I can take a look!