Star Blazers 2199 Season 2 issue (using Plex)

Member discussions concerning third-party applications.
Please read the big red box at the top, staff intervention on behalf of these programmes will be minimal.
Forum rules
Discussions should pertain to applications with minimal interaction with TheTVDB.
As such, minimal staff response should be expected, in favour of directly addressing the respective developer teams.

TV Time / TV Show Time:

Feel free to suggest others as necessary.
Post Reply
Posts: 6
Joined: Wed Nov 11, 2015 7:38 pm

Thu Feb 07, 2019 4:34 pm


I hope this is the correct forum to ask this question. If not please point me in the right direction.

I have 22 episodes of the series Star Blazers 2199 Season 2 in Plex.

Plex correctly retrieves the meta data for episodes 1-18 but it can not find the information for episodes 19, 20, 21 and 22.

I have double checked my naming conventions and everything appears to be in order for those 4 episodes. The information in also appears to be correct for those 4 episodes.

When checking the XML file for episode 18 (which works) and episode 19 (which does not work), I noticed the following path and was wondering if this meant anything to some one as the path look correct for episode 18 but does not look correct for episode 19(to my eyes).

Episode 18 XML: guid="com.plexapp.agents.thetvdb://259675/2/18?lang=en"
Episode 19 XML: guid="com.plexapp.agents.thetvdb://259675/22/2202?lang=en"

All 4 episodes that do not work have this strange path name in their XML file. If the 4 episodes that are not working followed the same naming paths as the one that do work I think they should look something like this

Episode 19 XML: guid="com.plexapp.agents.thetvdb://259675/2/19?lang=en"
Episode 20 XML: guid="com.plexapp.agents.thetvdb://259675/2/20?lang=en"
Episode 21 XML: guid="com.plexapp.agents.thetvdb://259675/2/21?lang=en"
Episode 22 XML: guid="com.plexapp.agents.thetvdb://259675/2/22?lang=en"
Site Moderator
Posts: 2057
Joined: Sun Jul 17, 2016 11:59 pm

Fri Feb 08, 2019 2:16 am

These episodes have updated correctly for me on Plex. You may want to do a Plex dance with the media for the entire series.
Posts: 6
Joined: Wed Nov 11, 2015 7:38 pm

Fri Feb 08, 2019 3:27 am

Thank you very much! Performing the Plex Dance worked perfectly and all files are now correctly named.
Post Reply