Star Blazers 2199 Season 2 issue (using Plex)

Member discussions concerning third-party applications.
Please read the big red box at the top, staff intervention on behalf of these programmes will be minimal.
Forum rules
Discussions should pertain to applications with minimal interaction with TheTVDB.
As such, minimal staff response should be expected, in favour of directly addressing the respective developer teams.

TV Time / TV Show Time: http://support.tvtime.com/forums/172228-general
Plex: https://support.plex.tv/
Kodi: https://forum.kodi.tv/forumdisplay.php?fid=111
Zappiti: http://zappiti.com/support

Feel free to suggest others as necessary.
maldini
Posts: 6
Joined: Wed Nov 11, 2015 10:38 pm

Star Blazers 2199 Season 2 issue (using Plex)

Postby maldini » Thu Feb 07, 2019 7:34 pm

Hello,

I hope this is the correct forum to ask this question. If not please point me in the right direction.

I have 22 episodes of the series Star Blazers 2199 Season 2 in Plex.

Plex correctly retrieves the meta data for episodes 1-18 but it can not find the information for episodes 19, 20, 21 and 22.

I have double checked my naming conventions and everything appears to be in order for those 4 episodes. The information in thetvdb.com also appears to be correct for those 4 episodes.

When checking the XML file for episode 18 (which works) and episode 19 (which does not work), I noticed the following path and was wondering if this meant anything to some one as the path look correct for episode 18 but does not look correct for episode 19(to my eyes).

Episode 18 XML: guid="com.plexapp.agents.thetvdb://259675/2/18?lang=en"
Episode 19 XML: guid="com.plexapp.agents.thetvdb://259675/22/2202?lang=en"


All 4 episodes that do not work have this strange path name in their XML file. If the 4 episodes that are not working followed the same naming paths as the one that do work I think they should look something like this

Episode 19 XML: guid="com.plexapp.agents.thetvdb://259675/2/19?lang=en"
Episode 20 XML: guid="com.plexapp.agents.thetvdb://259675/2/20?lang=en"
Episode 21 XML: guid="com.plexapp.agents.thetvdb://259675/2/21?lang=en"
Episode 22 XML: guid="com.plexapp.agents.thetvdb://259675/2/22?lang=en"

Mistywing
Posts: 1380
Joined: Mon Jul 18, 2016 1:59 am

Re: Star Blazers 2199 Season 2 issue (using Plex)

Postby Mistywing » Fri Feb 08, 2019 5:16 am

These episodes have updated correctly for me on Plex. You may want to do a Plex dance with the media for the entire series.

maldini
Posts: 6
Joined: Wed Nov 11, 2015 10:38 pm

Re: Star Blazers 2199 Season 2 issue (using Plex)

Postby maldini » Fri Feb 08, 2019 6:27 am

Thank you very much! Performing the Plex Dance worked perfectly and all files are now correctly named.