First Air Date???? Terrible support

Discuss the new site and features.
Forum rules
Updates. Issues. Resolutions.

If you don't see it here, feel free to ask!
Please note that the new site is in its early infancy, and asking the same question will not lead to different results.
That said, a number of features will be returning as soon as the site is stable and reliable.
pataaaej
Posts: 22
Joined: Thu Jul 05, 2018 4:36 am

First Air Date???? Terrible support

Postby pataaaej » Sat Aug 18, 2018 9:01 am

This is the worst support I've ever seen. This is ridiculous. There are posts that first air date is not working. For a couple of months! And what is happening? Nothing! You just don't care!

There were many reports about this and it is important feature but no one is doing anything?! It is not something hard to do, ok it is not working automatically from first episode, so maybe you could do something about it instead of replying: 'Hmm, that's strange, it should work'. Or maybe if it is not automatic, set it as in the old version, where users can edit it manually. Or omg something!!

And please don't say you are working on it because you obviously don't :)

dnalance
Posts: 4
Joined: Wed Apr 25, 2018 3:01 pm

Re: First Air Date???? Terrible support

Postby dnalance » Tue Aug 21, 2018 2:31 am

Yeah I don't want to be rude but how is this still not fixed? Can't we atleast get a temporary fix so we can atleast have something usable?

DarklightIndigo
Just zis guy, you know?
Posts: 7645
Joined: Sun Apr 27, 2014 9:16 am
Location: San Francisco
Contact:

Re: First Air Date???? Terrible support

Postby DarklightIndigo » Wed Aug 22, 2018 1:22 am

Can we please get a staff update on this? Whatever happened to the automatic update with overrides?
Strangers are just the friends we haven't met yet.

tanStaafl
Posts: 6
Joined: Thu Jun 30, 2011 11:33 am

First Aired Date

Postby tanStaafl » Tue Aug 28, 2018 4:34 pm

Apparently this is supposed to be automatically set, but it doesn't always work. The new BBC show Bodyguard (BBC One) has this field blank and there is no place to change it. I see no problem with having an automatic trigger, but it STILL should be a field that can an entry can be made or changed in the likely event that it is empty or wrong.

Anyone know how to get this shows First Aired Date fixed?

Regards,

tanStaafl

pataaaej
Posts: 22
Joined: Thu Jul 05, 2018 4:36 am

Re: First Aired Date

Postby pataaaej » Wed Aug 29, 2018 10:17 am

tanStaafl wrote:it doesn't always work.

It never works

mgonzales
Posts: 40
Joined: Sun Jul 24, 2016 3:09 pm

Re: First Air Date???? Terrible support

Postby mgonzales » Thu Aug 30, 2018 7:12 am

Add another show that first aired is not set:

Disenchantment

https://www.thetvdb.com/series/340234

pataaaej
Posts: 22
Joined: Thu Jul 05, 2018 4:36 am

Re: First Air Date???? Terrible support

Postby pataaaej » Thu Aug 30, 2018 4:18 pm

mgonzales wrote:Add another show that first aired is not set:

Disenchantment

https://www.thetvdb.com/series/340234

All shows that were added after v2 update have no first aired date. This would be a huge list of all that shows and it is pointless to add here shows that has not first aired date.

Yveske
Posts: 14
Joined: Mon Dec 30, 2013 11:29 am
Location: Belgium

Re: First Air Date???? Terrible support

Postby Yveske » Mon Sep 03, 2018 12:59 am

So a 2 month old thread and none of the developers didn't even bother to explain? This is just ridiculous.

tanStaafl
Posts: 6
Joined: Thu Jun 30, 2011 11:33 am

Re: First Air Date???? Terrible support

Postby tanStaafl » Sun Sep 16, 2018 6:30 pm

I agree... why is there no first aired date?? This is causing all kinds of problems.

pataaaej
Posts: 22
Joined: Thu Jul 05, 2018 4:36 am

Re: First Air Date???? Terrible support

Postby pataaaej » Thu Sep 20, 2018 3:27 pm

Another month, still nothing... haha I love this support