Can't reset password

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Data35000
Posts: 108
Joined: Sun Mar 17, 2013 6:04 pm

Re: Can't reset password

Postby Data35000 » Fri May 25, 2018 6:35 pm

still not working for me... tried serverals mail adresses.... dont know the right one anymore...

Mark Brading
Posts: 3
Joined: Sat May 26, 2018 2:12 pm

Re: Can't reset password

Postby Mark Brading » Sat May 26, 2018 2:22 pm

Hi,

Still a problem for me as I have not had the validation email link to follow. I can reset my password and get an email to do so without problem. just need to be able to validate. Any help would be great.

Thanks, Mark

drevorubec34
Posts: 47
Joined: Fri Nov 04, 2016 6:13 pm

Re: Can't reset password

Postby drevorubec34 » Sun May 27, 2018 3:44 am

Mark Brading wrote:Hi,

Still a problem for me as I have not had the validation email link to follow. I can reset my password and get an email to do so without problem. just need to be able to validate. Any help would be great.

Thanks, Mark

+1

xhesakh
Posts: 7
Joined: Mon Nov 14, 2016 6:13 am

Re: Can't reset password

Postby xhesakh » Mon May 28, 2018 12:39 am

New message today when attempting to login:

This user is inactive. Please contact us regarding this account.


hmm, how do we contact tvdb lol

Motley
Posts: 17
Joined: Thu Feb 19, 2015 1:37 am

Re: Can't reset password

Postby Motley » Mon May 28, 2018 6:32 pm

Is this EVER going to be fixed?

Mark Brading
Posts: 3
Joined: Sat May 26, 2018 2:12 pm

Re: Can't reset password

Postby Mark Brading » Tue May 29, 2018 3:52 am

Hi,

As a suggestion, could a "Resend Confirmation/Validation" email button be added to the web page, a bit like "Forgot Password". Part of my job is Web Design and this should not be that difficult to do; a few hours work to implement/test/roll-out maybe?

Regards, Mark

bry0878
Posts: 1
Joined: Wed May 30, 2018 6:30 pm

Re: Can't reset password

Postby bry0878 » Wed May 30, 2018 6:33 pm

+1 for this. Seriously, this is ridiculous! I can't get any access to this site, even if I wanted to donate money!

xhesakh wrote:New message today when attempting to login:

This user is inactive. Please contact us regarding this account.


hmm, how do we contact tvdb lol

Data35000
Posts: 108
Joined: Sun Mar 17, 2013 6:04 pm

Re: Can't reset password

Postby Data35000 » Sat Jun 02, 2018 6:05 am

Dear ADMINS PLEASE RESPONT!!!

DarklightIndigo
Just zis guy, you know?
Posts: 7645
Joined: Sun Apr 27, 2014 9:16 am
Location: San Francisco
Contact:

Re: Can't reset password

Postby DarklightIndigo » Sat Jun 02, 2018 1:54 pm

Forgot Password / validation should be functional now, I'll PM you your email address.
Strangers are just the friends we haven't met yet.

Data35000
Posts: 108
Joined: Sun Mar 17, 2013 6:04 pm

Re: Can't reset password

Postby Data35000 » Mon Jun 04, 2018 7:34 am

The Mailadress changed from .de -> .com - can you please change the maildress?