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PostPosted: Fri Apr 29, 2011 3:51 pm 
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I believe we have identified the time outs as one of the ISPs we had a link from. We have removed them from the mix, and added the reverse proxy servers back in. If you see any timeouts, please post here so we can troubleshoot farther.

Thank you,
Crzy

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PostPosted: Thu May 05, 2011 2:19 pm 
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Joined: Sat Dec 26, 2009 1:57 pm
Posts: 12
Weird thing, times out on scanning supernatural and smallville, but scanned in hawaii 5-0 fine. Kinda random. It's in media companion, and returns 'episode cannot be found'. ep is on tvdb, and all my stuff is named correctly. Last 2 eps shows of those it says cannot be found.

I assume it is timing out.


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PostPosted: Wed May 11, 2011 3:39 am 
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Joined: Fri Feb 20, 2009 11:55 am
Posts: 9
Hi there

Yesterday morning, 5 out of 6 shows scraped without any issues, American Dad didn't scrape, although it is correctly named as per the website here.....No errors though, it doesn't report timeouts onscreen etc, but never retrieves any information. I am using the latest XBMC stable.

Now it is refusing to scrape anything. I have restarted my router, PC and also performed a flushdns on the PC, nothing seems to work
cdn01:
Code:
Tracing route to cdn01.thetvdb.com [67.152.32.104]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  wolf.router [192.168.0.254]
  2    18 ms    18 ms    18 ms  dslb-188-097-160-001.pools.arcor-ip.net [188.97.160.1]
  3    19 ms    20 ms    20 ms  92.79.244.225
  4    28 ms    19 ms    24 ms  88.79.8.1
  5    22 ms    23 ms    19 ms  92.79.212.49
  6    26 ms    22 ms    23 ms  92.79.200.146
  7    23 ms     *       23 ms  212.162.17.69
  8    23 ms    23 ms    22 ms  ae-33-51.ebr1.dusseldorf1.level3.net [4.69.139.1]
  9    23 ms    23 ms    23 ms  ae-45-45.ebr2.frankfurt1.level3.net [4.69.143.166]
 10   112 ms   112 ms   112 ms  ae-43-43.ebr2.washington1.level3.net [4.69.137.58]
 11   110 ms   111 ms   111 ms  ae-82-82.csw3.washington1.level3.net [4.69.134.154]
 12   111 ms   113 ms   111 ms  ae-41-80.car1.washington3.level3.net [4.69.149.140]
 13   112 ms   112 ms   112 ms  xo-communic.car1.washington3.level3.net [4.71.204.26]
 14   122 ms   122 ms   121 ms  207.88.14.162.ptr.us.xo.net [207.88.14.162]
 15   188 ms   188 ms   188 ms  vb6.rar3.chicago-il.us.xo.net [207.88.12.33]
 16   181 ms   181 ms   182 ms  te-4-1-0.rar3.denver-co.us.xo.net [207.88.12.22]
 17   186 ms   187 ms   186 ms  te-3-0-0.rar3.seattle-wa.us.xo.net [207.88.12.81]
 18   188 ms   188 ms   188 ms  ae0d0.mcr1.seattle-wa.us.xo.net [216.156.0.194]
 19   185 ms   185 ms   185 ms  216.156.14.74.ptr.us.xo.net [216.156.14.74]
 20   181 ms   182 ms   182 ms  ip65-47-28-34.z28-47-65.customer.algx.net [65.47.28.34]
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.


cdn02:
Code:
Tracing route to cdn02.thetvdb.com [66.148.124.30]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  wolf.router [192.168.0.254]
  2    20 ms    18 ms    18 ms  dslb-188-097-160-001.pools.arcor-ip.net [188.97.160.1]
  3    25 ms    19 ms    19 ms  92.79.244.61
  4    21 ms    19 ms    20 ms  92.79.212.49
  5   124 ms   124 ms   124 ms  ash-145-254-13-142.arcor-ip.net [145.254.13.142]
  6   126 ms   126 ms   126 ms  ge4-0-1.core1.iad1.hopone.net [66.36.224.213]
  7   188 ms   188 ms   188 ms  ge6-0-3.core1.sea1.hopone.net [66.36.224.50]
  8   189 ms   188 ms   188 ms  ge4-3.core1.sea2.hopone.net [66.36.224.21]
  9   191 ms   191 ms   191 ms  gec1.distb1.sea2.hopone.net [209.160.60.194]
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.


**EDIT**

Ok, other shows have started scraping, but American Dad! resolutely refuses. Strange, as I definitely have the correct naming convention...I even went through and totally renamed all episode to match the site, since the change to that series recently. Most recent is s07e17...that said, I refreshed the whole series and now I don't have anything listed for season 7 :cry:


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PostPosted: Sat May 14, 2011 6:16 pm 
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Joined: Sat Feb 16, 2008 4:48 pm
Posts: 623
reverse proxy has been out of the mix for over a week now.

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